Terms of service

 

Article 4. Order

 

The Site is open for sales 7 days a week and 24 hours a day, including Sundays and public holidays, excluding maintenance and revision periods and in case of Force Majeure.

Orders will be processed as soon as possible by RTM‘s qualified staff as soon as the Buyer confirms payment of the order. However, orders placed on Sundays and public holidays will be processed on the next business day.

For orders of Products requiring the sizes and dimensions of the users, the Buyer must complete the specific form, indicating the requested information and attach it to his order. In case of dispute, only the information on this form will prevail.

Only orders made in accordance with the instructions specified on the Site may be processed by the Seller and give rise to delivery, subject to payment of the price and other costs of the Products or Services ordered as indicated below.

RTM reserves the right to request additional information, postpone the processing or reject any order that does not comply with these instructions.

For the follow-up of orders, RTM sends a confirmation of receipt of the order and the Products ordered. The Buyer can contact us either by email at: sales@recordingthemasters.com, or by phone on +33 ( 0) 2 33 68 68 00.